Vetera SMS Program & Consent Disclosure

This public page provides the opt-in Call to Action (CTA), consent language, keywords, and sample messages for Vetera's transactional messaging program.

How to Opt In (CTA)

Text START to +1-509-955-7073 to receive SMS from Vetera about appointments and care updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Terms: https://veteravet.com/terms · Privacy: https://veteravet.com/privacy.

Consent is not a condition of purchase. If you advertise this keyword in other channels (e.g., signage, QR code, email), show the same disclosure next to the keyword and number.

Program Name and Owner

  • Program Name: Vetera SMS Alerts
  • Brand: Vetera
  • Program Owner: Vetera
  • Sending Number: +1-509-955-7073

Opt-in Methods

This program supports the following opt-in method(s):

  • SMS Keyword: Users text START (or JOIN) to +1-509-955-7073 to opt in, after seeing the disclosure above. No website form opt-in is used at this time.

Program Description

Vetera sends transactional communications only: appointment reminders and confirmations, reschedule prompts, and post-visit follow-ups related to veterinary care. No marketing messages are sent in this program.

Confirmation Message

Vetera: You’re subscribed to SMS updates (appointments and care). Msg freq varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Terms: https://veteravet.com/terms Privacy: https://veteravet.com/privacy

Message Flow

  1. User texts START (or JOIN) to +1-509-955-7073.
  2. We immediately send the confirmation message shown above.
  3. After confirmation, users receive transactional messages only (appointment reminders/confirmations, reschedule prompts, post-visit follow-ups).
  4. Users can reply STOP (or any supported synonym) at any time to unsubscribe, or HELP/INFO for assistance.
  5. We record opt-in and opt-out events with timestamp, phone number, and keyword for consent management.

This program uses single opt-in.

Supported Keywords

  • Opt-in: START (also accepts JOIN)
  • Opt-out: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT (immediate unsubscribe with confirmation)
  • Help: HELP, INFO

STOP and HELP Responses

STOP reply: Vetera: You’re opted out and will no longer receive SMS. For help, email support@veteravet.com.

HELP reply: Vetera: We send appointment reminders and care updates. Msg & data rates may apply. Reply STOP to cancel. Contact: support@veteravet.com.

Sample Program Messages

  • Vetera: Reminder — [Pet Name] has an appointment on [MM/DD] at [HH:MM]. Reply 1 to confirm, 2 to reschedule. Reply STOP to opt out.
  • Vetera: How is [Pet Name] doing after the visit? Reply 1 good / 2 concern and we’ll follow up. Reply STOP to opt out.

Message Frequency and Rates

Message frequency varies by appointment activity. Message and data rates may apply.

Terms and Privacy

Please review our Terms of Service and Privacy Policy for details about this program, including consent, opt-out instructions, and data practices.

Geographic Scope

This program serves United States recipients and is sent from a U.S. long code. Carrier coverage may vary.

Support

For help, contact us at support@veteravet.com.